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Sound Solutions Recognized for its Customer-centric Approach to Business by the EFQM
Business Line Sound Solutions has received a special award for its customer focus at yesterday’s ceremony of the prestigious European Foundation for Quality Management (EFQM) Excellence Award. The award was presented in recognition of the organization’s track record in delivering outstanding customer satisfaction, its customer-centric approach to business, and its ability to consistently provide its customers with leading edge technologies
In total, 14 companies qualified for the final stage of the award from a diverse range of industries including further education, automotive, pharmaceutical and consultancy services. To demonstrate Sound Solutions business excellence leadership, the company was required to undergo rigorous judging, which also includes on-site visits and analysis of detailed questionnaires by the judging committee comprising top executives form leading businesses and public service organizations.
"Reaching the finalist stage of the EFQM Excellence Awards twice in the past three years demonstrates NXP Sound Solution’s ‘obsession for improvement’ and ‘passion for quality’ which permeates every part of our organization," said Ernst Müllner, general manager, Sound Solutions, NXP Semiconductors. "By continually striving for business excellence, we have been bolstered against challenging market conditions, anticipated the changing demands of the consumer, and helped our customers remain in sync with the pace of the market."
The winners of the EFQM Excellence Awards were announced at a gala dinner during the EFQM Forum taking place on 29th October 2009 in Brussels, Belgium.